Frequently asked Questions

It varies depending on the location of the products in stock. Under the product you have selected it is indicated how many days the delivery will take.

Shipping is free for orders over €100. For orders under €100, a shipping fee of €4.99 applies.

You can easily cancel it yourself in the "My Account" area. To do this, click on "View and edit orders". In the overview you will then see whether the item can still be canceled. You can cancel the item if the "Cancel" button is activated.

The order cannot be cancelled even if the order has been prepared and shipped. You must initiate the return process when the order is delivered.

We deliver worldwide. You can select the product you want and place an order.

You have 14 days right of return from receipt of the goods.

1- The product should not be worn. If the products are shipped worn, they can be returned for a refund of the shipping costs.
2-The label must not be removed. Anything without a label will not be accepted.

This varies depending on the location where the product you want is being sent to. If you purchase more than one product, it will be delivered in one package depending on your location.

Order preparation: Your order is currently being prepared. Once it is ready, it will be delivered to the load.

Delivered: Your order has been shipped and is on its way to you. From this point on, you can track it using your tracking number for further information.

Delivered: Your order has been delivered to you or to your requested delivery address. If personal delivery is not possible, the delivery can be left with a neighbor or a parcel shop. If you are unable to receive your product, contact us or the shipping company.